What To Do If Your Car Is Recalled
On November 20, Tesla recalled 90,000 Model S cars after one reported incident of an improperly attached seat belt. As the story is told, a passenger in Europe turned around to talk to the back seat passengers when the seat belt unattached from the door. This is an isolated incident, that occurred only once and did not lead to any injuries. Even so, Tesla is a brand founded upon customer service and satisfaction. They have asked all 90,000 Tesla S owners to bring their car in for inspection.
Unfortunately, not all car manufacturers are so willing to announce one tiny mistake on account of all drivers. Car models are usually recalled only when there have been multiple cases or severe accidents because of a major manufacturing malfunction. It’s an uneasy feeling to discover that your car may malfunction at any moment, so here’s what you should do if you find out your car has been recalled.
Check the Mail
We’re all guilty of throwing out the pile of junk mail we receive everyday, but don’t be too hasty. The main way car manufacturers let you know there is a recall is through the mail. The letter will plainly state that your car is defective, where to bring your car for repair, what to do if you cannot repair it immediately, and lastly, the repair is free! This piece of mail is a life or death kind of situation, so be sure to double check your mail.
Contact the Dealership
The letter sent by the manufacturer usually has a list of possible dealerships you can take your car to get evaluated. Contact the dealership beforehand to make sure they have the parts ready for you. In the case of a massive recall, the dealership is likely to be busy and you may have to be on some sort of waiting list. The earlier you contact them, the better your chances of getting your car repaired in a timely manner.
Since learning of the recall, you may fear getting in your deathtrap car. Most recalls are usually made for the sake of your car, not your life. If they believe you would be putting your life on the line by driving the car at all, the letter would tell you to stop driving your car completely. In this case,your car will be towed to the dealership and during the time period of fixing your vehicle you will most likely get a rental. With most recalls there are deadlines up to 60 days or so to get the changes made, so do your best to be timely.
Recalls are an unfortunate situation but should be taken care of as soon as possible. It is highly dangerous to drive a defective car. If you or someone you know was seriously injured due to an auto defect, such as a the Tesla seat belt defect, contact Colley & Colley law in Tyler, Texas for a free consultation.