It's not unreasonable for consumers to assume that a product they purchase at the store has gone through the necessary steps to be considered safe. When a company creates a new product, it should go through safety testing. In addition, the manufacturing process should be scrutinized for safety. Unfortunately, though, these expectations don't always match reality.
One of the world's best-known companies recently recalled two items over the course of a week. Johnson & Johnson announced that an injectable prescription drug and an over-the-counter painkiller for infants could be dangerous. The former product was found to have traces of mold and the other could be tainted by small pieces of plastic.
Many consumers trust that a product manufactured by Johnson & Johnson, such as Motrin or Tylenol, should be effective and safe. However, some observers are raising concerns about the company's overall commitment to product safety in light of the fact that two widely-used medical products were recalled in such a short time period.
Over the last couple of years, Johnson & Johnson has dealt with multiple recalls for potentially dangerous products. Observers say the most recent developments will not fix the perceptions that safety isn't important for the company.
Even though products are required to be removed from store shelves after a recall is issued, the reality is that some of the affected products are might already be in households throughout the country. Those who are impacted by an unsafe or defective product may face permanent injury and sizable medical bills, so it may be worthwhile to see if any options for compensation are available.
Source: New York Times, "New Recalls by Johnson & Johnson Raise Concern About Quality Control Improvements," Katie Thomas, Sept. 13, 2013
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